Always greet and welcome guests promptly in a warm and friendly manner.
Always thank and give fond farewell to guests conveying anticipation for their next visit.
Assist guests with table reservations.
Assist guests while seating.
Ensure guests are serviced within the specified time.
Has a valuable knowledge of menu and presentation standards.
Speak with guests and staff using transparent and skilled language, and answer phone calls using appropriate telephone etiquette.
Able to answer any questions regarding the menu and assist with menu selections.
Able to anticipate any unexpected guest need and react promptly and tactfully.
Always applies service techniques correctly at all times, and serves Food & Beverage items with enthusiasm.
Serve food courses and beverages to guests.
Set tables according to the type of event and service standards.
Record transactions/orders in Point of Sales systems at the time of order.
Communicate with the kitchen regarding any menu questions, the length of wait, and product availability.