As a key member of the outlet team, you will ensure excellent customer service, smooth daily operations, and adherence to brand standards. This role requires strong product knowledge, teamwork, efficiency, and the ability to support store performance.

Key Responsibilities
Product Knowledge & Quality
Understand all menu items and explain them to customers.
Maintain correct portioning, presentation, and packaging.
Follow hygiene, grooming, and food safety standards.
Basic cupcake icing skills required.
Customer Service
Greet customers, take orders accurately, and ensure timely service.
Handle inquiries and resolve complaints professionally.
Support upselling and enhance customer experience.
Store Operations
Maintain cleanliness of dining and work areas.
Follow opening/closing checklists and daily operational tasks.
Assist with stocking, inventory, and equipment care.
Maintain speed and accuracy during service hours.
Teamwork & Leadership Support
Work closely with team members and assist during peak times.
Follow instructions from supervisors and support shift briefings.
Maintain a positive attitude and low-ego work culture.
Sales, Billing & Inventory Control
Handle POS billing, cash/card transactions responsibly.




Minimize wastage and ensure productive resource use.
Support stock audits, ordering, and inventory accuracy.
Compliance & Safety
Follow company policies, SOPs, and safety/hygiene guidelines.
Report any issues or discrepancies promptly.
Adaptability
Be flexible with tasks, schedules, outlet requirements, and customer flow.
Learn and support multiple roles as needed.

Perks and Perks
Target Based Incentives.
Food Allowance
All Statutory benefits.
Medical Insurance

Role: Food, Beverage & Hospitality - Other Industry Type: Hotels & Restaurants

Department: Food, Beverage & Hospitality

Employment Type: Full Time, Permanent

Role Category: Food, Beverage & Hospitality - OtherEducation

UG: Bachelor of Homeopathic Medicine and Surgery (BHMS) in Any Specialization, Bachelor of Hotel Management and Catering Technology (BHMCT) in Any Specialization, Diploma in Any Specialization, Bachelor of Hotel Management (BHM) in Any Specialization

Job Type: Full-time

Pay: ₹400,000.00 - ₹420,000.00 per year

Advantages
Health insurance
Paid sick time
Paid time off
Provident Fund

Work Location: In person

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