Key Responsibilities
Handle customer queries via chat and voice.
Resolve customer issues and update records.
Follow process and quality guidelines.
Meet productivity and customer satisfaction targets.
Candidate Requirements
Graduate/Undergraduate with minimum 1 year of experience.
Valuable English communication and typing skills.
Comfortable with 90% chat / 10% voice and rotational shifts.
Travel, airline, hotel, or OTA experience preferred.
Perks & Advantages
Working Days: 5 days a week
Shifts: Rotational shifts and week-offs
Transport: Both-side cab facility
Pay: ₹20,000.00 - ₹32,000.00 per month
Perks
Commuter assistance
Flexible schedule
Paid sick time
Provident Fund
Work Location: In person
📌 Back Office Executive – Blended Process Chat & Voice Gurugram
🏢 Bigfore Consultancy Services
📍 Gurugram
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.