Role Summary The COO will lead the company’s day-to-day operations and turn strategy into execution. This role is accountable for growth, efficiency, profitability and cross-functional alignment.

Key Responsibilities
Work with the CEO to build the company’s strategy, annual plan and budget, and drive their execution.
Lead all operating functions (operations, sales support, finance, HR, supply chain, customer service) and track their KPIs.
Design and improve processes, SOPs and systems to reduce cost and improve quality and turnaround time.
Hire, mentor and manage the senior leadership team and their performance.
Run monthly MIS, dashboards and performance reviews, and make data-driven decisions.
Manage strategic relationships with vendors, partners and key clients.
Ensure risk management, compliance and legal requirements are met.




Plan and launch recent markets, products and expansion initiatives.

Requirements
15+ years of experience, including at least 5 years in senior leadership (VP / GM / COO level).
Proven track record across multiple industries (for example manufacturing, real estate, retail, services, tech or trading).
Experience owning a P&L;, scaling a business and leading turnarounds.
MBA or equivalent degree (tier-1 institute preferred).
Robust analytical, negotiation, communication and people-management skills.
Fluent in English and Hindi.
Willing to work from Gurugram.

Pay: ₹75,000.00 - ₹150,000.00 per month

Work Location: In person

📌 Chief Operating Officer Coo Gurugram
🏢 mapplehill credits Holdings and Leasing
📍 Gurugram