Job highlights
Basic Qualification / Education / Vocational Training . BCom . Advanced Qualification / Certification / Specialist Training . M Com (will be an added advantage)
Minimum Experience . 1 - 3 years .
Experience .
Specific / Relevant Experience
Job Details Position Title & Designation: Senior Executive
JD Code: shb/ind/billing/01
Job Family: Business Support
Department: Billing
Role Details: To be filled up as per the requirement of the Division / unit / function / territory
Grade: B1
Reporting To: Sr. Manager
Division: Indore
Unit: Indore
Location
Base Location (City): Indore
Country: India
Job Summary To manage cash related transactions without error and ease the process of payment for patients by properly checking the services opted from admission to discharge.
Job Holder Specifications
Qualification
Basic Qualification / Education / Vocational Training
B.Com
Advanced Qualification / Certification / Specialist Training
M. Com (will be an added advantage)
Experience
Minimum Experience
1 - 3 years
Specific/Relevant Experience
Functional Skills and Capabilities
Behavioural
Assertive in patient problems
Empathy towards patients
Patience and tolerance
Convincing power
Functional
Articulate with billing softwares
Cash management
Record keeping
Knowledge about various wards, O.T , services and packages
Knowledge of process of TPA, Self Pay and Corporate
Hospital policies and norms
Thorough with payment modes and terms
Knowledge of medical codes
Key Responsibilities
Billing Process
Verify patient forms with their categories and deposits made
Collecting cash from patient as per patient admission against bill and providing receipt for the same
Accepting deposit through cash, foreign currency, cheque, credit/debit card, NEFT/RTGS and cash
Refunding amount to patients in case of excess payment
IP and OP patient billing at ER
Checking type of patient(TPA, Self Pay, Corporate) and accordingly applying payment deposits
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