RESPONSIBILITIES OF A CUSTOMER RELATIONSHIP EXECUTIVE (CRE) :
Deliver organization details in order to persuade potential customers .
Explain about clients and answer questions from customers.
Obtain customer information such as name, address, and fix appointments.
Answer telephone calls from potential customers who have been solicited through advertisements.
Telephone or write letters to respond to correspondence from customers or to follow up initial donor contacts.
Participate in the day to day work of the organisation – such as reporting, attending team and Board meetings as required, and taking a flexible approach to general administrative and support tasks.
Participate in staff appraisals and appropriate training for the role.
Skills and Competencies:
Excellent communication skills
Flexibility
Eveready to initiate
Persistent
Ability to handle stress
High energy levels
Self-motivation skills
Job Schedule:
Day Shift
Fixed Shift
Morning Shift
Requirements:
Education: Bachelor's degree (Preferred)
Experience
Freshers can apply for this job
Language: English (Preferred)
Location Requirements: Chennai, Tamil Nadu: Must be able to reliably commute or be planning to relocate before starting work.
Job Types: Full time, Part time, Permanent, Fresher
Pay: ₹15,000.00 - ₹25,000.00 per month
Advantages
Cell phone reimbursement
Ability to commute/relocate:
Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)