About the Role

B Safal Renewable Energy Pvt. Ltd. is looking for a proactive and result-oriented Collection Officer with experience in the banking or financial services sector. The candidate will be responsible for communicating with clients, following up on pending payments and documentation, resolving payment-related queries, and ensuring timely collection of outstanding dues.

Key Responsibilities
Contact clients to follow up on outstanding payments and overdue accounts.
Coordinate with customers to collect pending payments and required documents.
Maintain regular communication with clients through phone calls, emails and other communication channels.
Track payment commitments and ensure timely follow-up until dues are cleared.
Identify reasons for payment delays and coordinate with the concerned departments to resolve issues.
Maintain accurate records of outstanding amounts, collection status, client communication and payment updates.
Verify pending documentation and coordinate with clients to obtain the necessary documents.
Prepare regular collection reports and provide updates to management.
Build professional relationships with clients while ensuring effective payment recovery.




Follow company policies and maintain confidentiality of client and financial information.

Required Qualifications & Skills
Graduate in any discipline; a degree in Commerce, Finance or Business Administration is preferred.
1–4 years of experience in the banking, NBFC, loan collection, financial services or payment recovery sector.
Robust communication, negotiation and follow-up skills.
Ability to handle clients professionally and resolve payment-related concerns.
Good knowledge of payment tracking, documentation and collection processes.
Basic proficiency in MS Excel, email and financial record management.
Target-oriented approach with strong coordination and problem-solving abilities.

Preferred Candidate Profile
Candidates with experience in banking collections, loan recovery, EMI follow-ups, overdue payments or customer account management will be preferred.
Candidates who can confidently communicate with clients and ensure timely submission of pending documents and payments.
Candidates with a skilled attitude, persistence and robust client-handling skills.

Pay: ₹20,000.00 - ₹45,000.00 per month

Work Location: In person

📌 Collection Officer Ahmedabad
🏢 B Safal Renewable Energy
📍 Ahmedabad