We are hiring a Customer Support Executive to handle customer queries and provide qualified support through calls, chat, and email. The ideal candidate should have excellent English communication skills and a customer-focused attitude.
Responsibilities
Handle customer queries through phone calls, chat, and email.
Understand customer concerns and provide appropriate solutions.
Resolve complaints and customer issues professionally.
Maintain a positive and professional relationship with customers.
Follow up with customers when required.
Update customer information and interaction details in the system.
Coordinate with internal teams for issue resolution.
Meet customer service and performance targets.
Ensure a high level of customer satisfaction.
Requirements
Excellent English speaking and writing skills are mandatory.
Good verbal and written communication skills.
Robust customer handling and problem-solving skills.
Computer knowledge.
Good listening and interpersonal skills.
Ability to work in a team and handle customers professionally.
Freshers are welcome to apply.
Job Type: Full time Pay: ₹15,000.00 - ₹22,000.00 per month
Benefits
Health insurance
Provident Fund
Application Question(s):
Are you an immediate joiner?
Are you fluent in English or not?
Work Location: In person
📌 Customer Support Executive Jaipur
🏢 Suncrypto
📍 Jaipur
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