Required skills and qualifications
Communication: Excellent verbal and written communication skills are essential for client interaction and providing detailed information.
Customer service: A robust customer-oriented mindset is needed to ensure client satisfaction.
Technical proficiency: Knowledge of Amadeus (GDS), booking software, and customer relationship management (CRM) tools is often required.
Problem-solving: Ability to handle unforeseen issues such as flight cancellations or booking errors.
Organizational skills: Must be detail-oriented to manage multiple bookings, client records,
and financial documents accurately.
Destination knowledge: Familiarity with various geographic areas and the ability to research recent destinations.
Consult with clients: Understand travel preferences, budget, and specific needs to create personalized itineraries.
Manage bookings: Handle issue tickets, re-issuance, Voidation, creating itinerary , Air &