Client / Consumer Engagement Lead Mumbai

Client / Consumer Engagement Lead Mumbai

19 Oct
|
APAC Financial Services Private
|
Mumbai

19 Oct

APAC Financial Services Private

Mumbai

Role & responsibilities
Drive customer engagement initiatives through various digital platforms, ensuring enhanced customer interaction and satisfaction.
Conduct outbound customer calls for relationship building, product promotion, lead generation, and service-related interactions.
Manage and operate customer engagement and communication platforms effectively to deliver targeted campaigns and customer journeys.
Develop and execute customer communication plans through email, SMS, WhatsApp, mobile applications, and other digital channels
Ensure timely resolution of customer queries and provide exceptional customer experience across all touchpoints.

📌 Client / Consumer Engagement Lead Mumbai
🏢 APAC Financial Services Private
📍 Mumbai

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