Digital Paaji is a Patiala-based Creative agency helping local and international brands grow through social media, content, video and performance marketing. Our in-house team of designers, videographers, ad managers and developers works with clients across food, healthcare, manufacturing and more.

About the Role

We're looking for a confident and organised Client Servicing Executive to be the main point of contact between our clients and our creative team. If you love social media, enjoy talking to people, and can keep multiple projects on track, this role is for you.

Key Responsibilities
Act as the primary point of contact for all assigned social media clients
Understand client goals and requirements, and brief the design, video and ads team clearly
Share monthly content calendars and creatives with clients, and get timely approvals
Collect client feedback and coordinate revisions with the team
Conduct regular client calls and meetings, and share progress reports
Track deadlines and make sure deliverables go out on time
Build strong long-term relationships and help retain clients




Spot prospects to offer additional services to existing clients

Requirements
Excellent verbal and written communication in English, Hindi and Punjabi
Positive understanding of Instagram, Facebook, YouTube and current content trends
Strong follow-up skills and the ability to handle multiple clients at once
Calm, polite and solution-oriented when dealing with client concerns
Basic knowledge of Google Sheets/Excel and WhatsApp Business
Graduate in any discipline (Mass Communication, BBA or MBA preferred)
Freshers with strong communication skills are welcome to apply

Valuable to Have
Prior experience in an agency or client-facing role
Basic knowledge of Canva or social media analytics

What We Offer
Fixed salary plus performance incentives
Hands-on exposure to diverse brands and industries
A friendly, growth-focused team environment
Free upskilling through the Digital Paaji Academy
Clear career path to Account Manager

Benefits:
Paid time off
Work Location: In person

📌 Client Relationship Manager Chandigarh
🏢 Digital Paaji
📍 Chandigarh