Job highlights
Experience in client relationship management with strong communication and coordination skills
Build and maintain client relationships, coordinate project updates, handle client queries, and identify business opportunities
Competitive salary package with performance-based incentives
Perks and Perks
Competitive salary package.
Performance-based incentives, where applicable.
Prospects for professional growth and career development.
Supportive and collaborative work environment.
Exposure to client management and business development activities.
Job Summary We are looking for a professional and customer-focused Client Relationship Executive to build and maintain robust relationships with clients, understand their requirements, coordinate with internal teams, and ensure a positive client experience throughout the project lifecycle.
Key Responsibilities
Build and maintain strong relationships with existing and prospective clients.
Communicate with clients to understand their requirements, expectations, and feedback.
Coordinate with internal teams to ensure timely updates on project progress and deliverables.
Follow up with clients regarding meetings, proposals,
quotations, and ongoing projects.
Address client queries and coordinate with relevant departments to resolve issues promptly.
Maintain client databases, records, and communication reports.
Identify opportunities for repeat business, referrals, and customer retention.
Schedule client meetings and prepare regular follow-up reports.
Ensure professional communication and high levels of client satisfaction.
Preferred Candidate Profile
Excellent verbal and written communication skills.
Good interpersonal, negotiation, and relationship-building abilities.
Strong follow-up, coordination, and organizational skills.
Basic knowledge of MS Office and Excel.
A positive attitude with a client-oriented approach.
Ability to work independently and coordinate effectively with teams.
Freshers with good communication skills are welcome to apply.
Skills Required
Client relationship management
Communication and presentation
Problem-solving and conflict resolution
Client follow-up and coordination
Time management and multitasking