Key Responsibilities

Client Relationship Management
Act as the primary point of contact for existing clients.
Maintain skilled and timely communication with clients.
Build and maintain long-term customer relationships.
Ensure customer satisfaction and engagement.

Commercial Coordination
Prepare quotations and commercial proposals.
Coordinate invoice generation with internal teams.
Follow up on payments and outstanding invoices.
Coordinate payment reminders.

Renewal Management

Manage renewals for:
Domain registrations
Hosting services
AMC agreements
Subscription services
Annual support contracts

Responsibilities include
Sending renewal reminders via email.
Tracking renewal schedules.
Following up until completion.

Internal Communication Coordination
Monitor communication between BA and Developers.




Identify communication gaps proactively.
Escalate risks and blockers to Project Managers.
Ensure smooth information flow between teams.

Project Coordination Support
Track project action items.
Follow up on pending deliverables.
Coordinate internal meetings where required.
Maintain communication logs.

Documentation & Reporting

Maintain and update:
Customer database
Quotation tracker
Invoice tracker
Payment tracker
Renewal tracker
Communication logs
Follow-up reports

Pay: ₹12,000.00 - ₹25,000.00 per month

Advantages
Cell phone reimbursement
Internet reimbursement
Provident Fund

Work Location: In person

📌 Client Relationship Manager Bhubaneswar
🏢 Sai paramount IT solutions
📍 Bhubaneswar