We are looking for a Customer Care Associate to handle customer queries, provide support, and ensure a positive customer experience.
Roles & Responsibilities
Handle customer queries through calls, chats, or emails.
Provide accurate information and resolve customer issues.
Maintain qualified and transparent communication with customers.
Escalate complex issues to the relevant team when required.
Maintain records of customer interactions.
Requirements
Valuable communication and interpersonal skills.
Customer-focused attitude and problem-solving ability.
Basic computer knowledge.
Freshers and experienced candidates can apply.
Must have a personal laptop.
Willingness to work from the office 6 days a week, with one rotational weekday off.
Interested candidates can apply with their updated resume.