Mudita is looking for a relationship-driven qualified who can build robust client relationships, improve engagement, support client progress, and identify success stories and growth opportunities.
Key Responsibilities
Onboard clients and explain program structure, sessions, and learning roadmaps
Track client progress, attendance, engagement, and action steps
Follow up with clients, resolve concerns, and improve program participation
Coordinate with coaches, trainers, and internal teams for a smooth client experience
Collect client testimonials, success stories, and referrals
Identify relevant upselling and renewal opportunities
About Company: At Mudita, we're fiercely passionate about breaking the molds of traditional education. Born in the bustling spirit of Bombay and fueled by a global vision, we recognize that centralized learning systems often fall short. Our mission? To pioneer a decentralized educational movement that truly serves. We believe in the untapped potential within each individual, and we're here to ensure that no conventional system stands in the way of them realizing it.
📌 Customer Success / Account Manger In Mumbai (India)
🏢 Mudita
📍 India
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