Looking for a customer support or BPO job in Kolkata? Woodrock Infotech Private Limited is hiring experienced Customer Support Executives for a Premium Blended Process.
If you have solid English communication skills and at least 6 months of customer service experience, this could be your next career move!
Job Details
Position: Customer Support Executive
Process: Premium Blended Process (Voice & Chat Support)
Location: Kolkata, West Bengal
Work Mode: Work From Office (WFO)
Salary: Up to ₹20,000 CTC per month
Eligibility Criteria
Experience: Minimum 6 months of relevant experience
Qualification: Higher Secondary (HS) pass or above
Age Limit: 18–30 years
Communication: Fluent English communication is mandatory
Comfortable handling customer queries through voice and chat
Robust customer-handling, problem-solving and query-resolution skills
Work Schedule
6 days working
1 rotational week off
Rotational shifts
Immediate joiners preferred
Key Responsibilities
Handle customer queries and provide accurate, timely resolutions.
Assist customers through voice and chat support channels.
Resolve customer concerns professionally and maintain service quality.
Follow customer service procedures and ensure a positive customer experience.
Interested in this Kolkata BPO Job? Candidates with customer support, customer service, voice process, chat support or blended process experience can contact apply to this HR Team will connect Back
Pay: Up to ₹20,000.00 per month
Benefits
Commuter assistance
Adaptable schedule
Paid time off
Application Question(s):
Do you have minimum 6 months of BPO experience?
Location:
Kolkata, West Bengal (Required)
Work Location: In person
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