Roles and Responsibilities
Customer Support: Provide on-site and online technical support to customers in the assigned region as and when required.
Installation & Validation: Perform installation, validation, and system qualification activities at customer sites or remotely, wherever applicable.
On-Site System Qualification: Execute and sign off in office system qualification activities and related documentation.
Requirement Gathering & Site Inspection: Understand customer requirements, conduct site inspections, and assess technical requirements for implementation.
Customer Training: Conduct product demonstrations and technical training sessions for customers as required.
Sales Support: Assist with sales activities, customer visits, and technical discussions within the assigned territory whenever required.
Location & Mobility The selected candidate will initially be posted in Mumbai and will be transferred to Hyderabad after completing 3 months,
based on the company's requirements.
Desired Candidate Profile
Strong technical aptitude and problem-solving skills.
Positive communication and customer-handling abilities.
Willingness to travel for customer visits and in office assignments.
Ability to work independently and coordinate with internal teams.
Willingness to relocate to Hyderabad after the initial 3-month period.
Apply Now to become part of our team and contribute to delivering excellent customer support and technical service. Job Types: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits
Cell phone reimbursement
Commuter assistance
Health insurance
Leave encashment
Provident Fund
Experience:
total work: 1 year (Preferred)
Work Location: In person
📌 Customer Support Engineer Hyderabad
🏢 Tantrasoft solutions I
📍 Hyderabad
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