Customer Support Engineer Hyderabad

Customer Support Engineer Hyderabad

19 Oct
|
Tantrasoft solutions I
|
Hyderabad

19 Oct

Tantrasoft solutions I

Hyderabad

Roles and Responsibilities
Customer Support: Provide on-site and online technical support to customers in the assigned region as and when required.
Installation & Validation: Perform installation, validation, and system qualification activities at customer sites or remotely, wherever applicable.
On-Site System Qualification: Execute and sign off in office system qualification activities and related documentation.
Requirement Gathering & Site Inspection: Understand customer requirements, conduct site inspections, and assess technical requirements for implementation.
Customer Training: Conduct product demonstrations and technical training sessions for customers as required.
Sales Support: Assist with sales activities, customer visits, and technical discussions within the assigned territory whenever required.

Location & Mobility The selected candidate will initially be posted in Mumbai and will be transferred to Hyderabad after completing 3 months,



based on the company's requirements.

Desired Candidate Profile
Strong technical aptitude and problem-solving skills.
Positive communication and customer-handling abilities.
Willingness to travel for customer visits and in office assignments.
Ability to work independently and coordinate with internal teams.
Willingness to relocate to Hyderabad after the initial 3-month period.

Apply Now to become part of our team and contribute to delivering excellent customer support and technical service. Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits
Cell phone reimbursement
Commuter assistance
Health insurance
Leave encashment
Provident Fund

Experience:
total work: 1 year (Preferred)

Work Location: In person

📌 Customer Support Engineer Hyderabad
🏢 Tantrasoft solutions I
📍 Hyderabad

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