We are seeking enthusiastic and customer-focused individuals to join our team as Customer Relation Executive. As a fresher, you will have the opportunity to learn and grow in a supportive workplace while handling customer queries and ensuring a seamless customer experience.
Key Responsibilities:
Respond to customer queries via phone, email, or chat in a skilled and timely manner.
Resolve customer complaints and escalate complex issues to relevant teams, ensuring prompt resolutions.
Maintain accurate records of customer interactions, feedback, and actions taken.
Provide product/service information and assist customers with their inquiries.
Build positive relationships with customers by delivering exceptional service.
Collaborate with internal teams to address customer concerns and suggest improvements.
Skills and Qualifications:
Excellent verbal and written communication skills.
Basic computer knowledge
Ability to manage customers professionally
Job Type: Full time Pay: ₹7,000.00 - ₹15,000.00 per month