The Role

The FIX Operations position is responsible for the setup of FIX connections for recent and existing clients such as Dropcopy Connections, Certification of Broker, Algo Connections, Algo Migrations and Broker Connection Decommissions requests. This position will also provide support for existing clients on issues related to these connections.

What Youll Do
Create and perform training demos for both internal and external parties for OEMS topics and inquiries
Communicate with client counterparties and serve as an escalation point as needed
Work on projects related to FIX setup for client onboarding
Candidates should have hands-on experience with the FIX projects, certifications & migrations
Accurately and timely reporting of project status.
Provide Day-to-Day support on OEMS broker connections like HT, DMA/Algo, Drop copy & Staging
Provide second line support service to the production support team in FIX connectivity context

What You’ll Need
Bachelor’s degree in Finance, Accounting, Economics, or related field.




Must have worked in Financial Services and Investment Technology: Buy-side (OMS, EMS, IMS) or Sell-side product design, development, deployment.
Experience with FIX Protocol is a MUST to manage the FIX client onboarding process, liaise with global business and technology teams.
In-depth knowledge of FIX Protocol and experience with client-facing and production support activities
Experience in reading and configuring xml files which include algo definition language.
Knowledge of asset classes such as Equities and Listed Derivatives
Solid knowledge of trade life cycle of various instruments and products
Robust client services skills demonstrated by excellent verbal and written communication skills
Organized, detail-oriented, analytical, and problem-solving skills.
Ability to handle and prioritize multiple tasks, prioritizing urgent matters and working independently
Must be flexible to work in all three shifts – EMEA

📌 Fix Connectivity Mumbai (India)
🏢 Clearwater
📍 India