Qualified & Technical Skills:
Must To Have Skills: Proficiency in Genesys Cloud CX.
Good To Have Skills: Experience with DevOps.
Solid troubleshooting skills to diagnose and resolve complex software issues within cloud-based environments.
Ability to analyze system logs and performance metrics to identify root causes of incidents.
Experience working with cloud infrastructure and understanding of cloud service models.
Familiarity with automation tools and scripting to streamline support processes and improve efficiency.
Preferred candidate profile
Perks and perks
📌 Genesys Cloud Lead Bengaluru
🏢 Anlage Infotech
📍 Bengaluru
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