We are looking for confident and customer-oriented Domestic Call Centre Executives to handle customer calls within India, provide accurate information, resolve basic queries, and maintain a high standard of customer service. Candidates should have good communication skills and a positive attitude.
Key Responsibilities
Handle incoming and outgoing domestic customer calls.
Understand customer queries and provide appropriate solutions.
Explain products, services, and offers to customers.
Follow up with customers whenever required.
Maintain accurate call records and customer information.
Handle customer complaints professionally.
Transfer complex queries to the concerned department.
Achieve daily calling and performance targets.
Follow company communication scripts and procedures.
Maintain professional behaviour and customer satisfaction.
Required Skills
Valuable Verbal Communication
Hindi / Regional Language Proficiency
Basic Computer Knowledge
Customer Handling
Active Listening
Problem-Solving Skills
Calling & Follow-up
Time Management
Pay: ₹12,000.00 - ₹15,000.00 per month
Perks
Provident Fund
Work Location: In person
📌 Domestic Call Centre Nashik (India)
🏢 Sagar Fabrics
📍 India
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