– Front Office Trainee

Hotel Saket 27, New Delhi

Department: Front Office

Position: Front Office Trainee

Job Type: Full-Time

Stipend: ₹10,000 per month

Job Summary

We are looking for a well-groomed, enthusiastic, and customer-oriented Front Office Trainee to join our team at Hotel Saket 27. The trainee will assist the Front Office team in daily operations, guest handling, check-in and check-out procedures, and ensuring a smooth and pleasant guest experience.

Key Responsibilities
Assist with guest check-in and check-out procedures.
Welcome guests warmly and provide qualified assistance.
Handle guest queries, requests, and complaints politely and efficiently.
Assist with room reservations, booking confirmations, and guest records.
Coordinate with Housekeeping, Food & Beverage, and other departments to meet guest requirements.
Maintain accurate guest information and front desk documentation.
Handle telephone calls, emails, and guest inquiries professionally.
Support billing procedures and payment-related coordination.
Maintain professional grooming, discipline, and courteous communication at all times.
Follow hotel policies, service standards, and operational procedures.

Eligibility Criteria
Freshers are welcome to apply.




Candidates pursuing or having completed a degree or diploma in Hotel Management or Hospitality Management will be preferred.
Positive communication and interpersonal skills.
Basic computer knowledge.
Positive attitude, willingness to learn, and a guest-focused approach.
Ability to work in shifts, including weekends and holidays.

Skills Required
Communication and guest-handling skills.
Professional grooming and etiquette.
Teamwork and coordination.
Problem-solving and time management.
Attention to detail and willingness to learn.

Training & Benefits
Hands-on training in Front Office operations.
Exposure to hotel guest service standards and reservation procedures.
Practical experience in hospitality operations.
Monthly stipend of ₹10,000.
Meals provided during duty hours.

Location: Hotel Saket 27, New Delhi Interested candidates can share their updated CV for consideration.

Pay: ₹8,800.00 - ₹10,000.00 per month

Benefits
Cell phone reimbursement
Commuter assistance
Adaptable schedule
Food provided
Paid sick time
Paid time off
Provident Fund

Work Location: In person

📌 Front Office Trainee South Delhi (India)
🏢 Hotel saket 27 a BMB Resort
📍 India