Role & responsibilities
Developing and maintaining effective relationships with customers.
Keeping clients informed of shipment status, exceptions and delays.
Maintenance of customer files.
Handling of general enquiries relating to rates and services.
Handling sea/air export and import quotation /documentation / booking containers /LCL shipment /arranging vehicle/preparing BL/ INVOICE for clients /agent nomination /sales team and up to closing of jobs.
Preferred candidate profile
Sound knowledge and previous experience in freight forwarding industry.
Excellent communication skills, both written & verbal.
Demonstrates high levels of accuracy and attention to detail.
📌 Executive/ Sr Executive Customer Support Bengaluru
🏢 Sevenseas Global Express
📍 Bengaluru
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