Develop and execute comprehensive customer success strategies to drive business growth and revenue.
Build and maintain robust relationships with key customers, identifying their needs and providing tailored solutions.
Collaborate with cross-functional teams to ensure seamless delivery of products and services, resulting in high customer satisfaction.
Analyze customer feedback and market trends to identify opportunities for improvement and expansion.
Develop and manage customer success plans, tracking progress and making data-driven decisions.
Identify upsell and cross-sell prospects to contribute to revenue growth.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Lead Customer Success Mumbai
🏢 Essar Steel
📍 Mumbai
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