Roles & Responsibilities
ERP Support:
Troubleshoot ERP software issues
Assist with data entry, reporting, and analytics
Coordinate with ERP vendors for support and updates
Troubleshooting: Identifying and resolving technical issues related to ERP software.
System Maintenance: Performing routine maintenance tasks, such as backups and updates.
User Support: Assisting end-users with ERP-related queries and issues.
Configuration and Customization: Configuring and customizing ERP systems to meet business requirements.
Data Management: Managing data integrity, security, and backups.
Integration: Integrating ERP with other systems and third-party applications.
Testing and Quality Assurance: Testing ERP systems to ensure functionality and performance.
Documentation and Training: Creating documentation and providing training to end-users.
System Upgrades and Implementation: Upgrading and implementing current ERP systems.
Vendor Management: Coordinating with ERP vendors for support, updates, and issues.
Biometric Attendance Support:
Install, configure, and maintain biometric attendance machines
Troubleshoot issues with fingerprint scanners and facial recognition software
Ensure accurate attendance tracking and reporting
CCTV Camera Support:
Install, configure,



and maintain CCTV cameras and recording systems
Ensure camera coverage and visibility
Troubleshoot issues with camera connectivity and footage quality
Hardware Maintenance Support:
Repair and maintain computer hardware, laptops, desktops, printers, and peripherals
Perform routine maintenance tasks, like cleaning and updating software
Troubleshoot hardware issues, like network connectivity and printer problems
Network Support:
Ensure network connectivity and stability
Troubleshoot internet and Wi-Fi issues
Configure network settings and permissions
Software Support:
Assist with software installation, updates, and troubleshooting
Ensure software compliance and licensing
Coordinate with software vendors for support and updates

Key Skills
Strong problem-solving and analytical skills
Positive communication and interpersonal skills
Ability to work with different software, hardware, and systems
Basic computer networking knowledge
Familiarity with ERP software, biometric attendance systems, and CCTV cameras
Ability to learn current technologies quickly
Organizational and time management skills
Attention to detail and accuracy

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

📌 It Support Engineer Patan (India)
🏢 MRK Healthcare
📍 India