We are looking for an IT Support Engineer to manage the day-to-day IT operations at DrishtiNova.
The role is responsible for maintaining end-user devices, Google Workspace, network infrastructure, security controls, software licensing, and office IT systems. The successful candidate will ensure employees have a secure, reliable, and well-managed IT setting while supporting the company’s growing technology infrastructure.
Identity & Access Management
Manage Google Workspace users, groups and permissions.
Create, modify and disable user accounts.
Configure MFA and security policies.
Manage shared mailboxes, aliases and distribution groups.
Device Management
Configure laptops and desktops for recent employees.
Manage device inventory and asset register.
Install operating systems, drivers and required software.
Ensure antivirus, encryption and security policies are applied.
Coordinate device allocation, return and replacement.
Network & Infrastructure
Manage office Wi-Fi, switches, firewall and internet connectivity.
Monitor network health and troubleshoot connectivity issues.
Support printers, biometric devices and meeting room equipment.
Coordinate with ISPs and infrastructure vendors when required.
Security Operations
Maintain endpoint security.
Ensure operating systems and applications remain updated.
Monitor MFA compliance.
Support vulnerability remediation activities.
Maintain IT security checklists.
Software & License Management
Manage software subscriptions and licence renewals.
Maintain the subscription register.
Coordinate renewal approvals before expiry.
Remove unused licences and optimise software costs.
IT Operations
Resolve employee IT issues.
Maintain the IT issue log.
Track incidents through to closure.
Maintain standard operating procedures.
Documentation
Maintain documentation for
Device Inventory
Subscription Register
IT Asset Register
IT Policies
Recovery Procedures
Required SkillsTechnical Skills
Google Workspace Administration
Windows & macOS Administration
Networking fundamentals
Firewalls
Endpoint security
MFA
Microsoft Office
Documentation
Pay: ₹25,000.00 - ₹40,000.00 per month
Work Location: In person
📌 It Support Engineer Sahibzada Ajit Singh Nagar
🏢 Saganova Media Group
📍 Sahibzada Ajit Singh Nagar
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