We are hiring candidates for International Chat Support for a US Tech & Retail process. Candidates should have robust written English communication skills and at least 6 months of experience in international chat or voice support.
Job Details
Job Title: International Chat Support Executive
Job Type: Full-time
Location: Gurgaon, Haryana
Qualification: Graduate or Undergraduate
Experience: Minimum 6 months in International Chat/Voice Support
Process: International Chat Support
Domain: US Technology & Retail
Salary: Up to ₹4,00,000 per annum (₹4.0 LPA)
Shift: Rotational shifts
Transport: Both-side cab / TA, as applicable
Key Responsibilities
Handle customer queries through live chat.
Provide accurate and timely resolutions to customer concerns.
Maintain skilled written communication in English.
Assist customers with technology and retail-related queries.
Follow company policies, quality standards, and process guidelines.
Maintain customer satisfaction and meet performance targets.
Required Skills
Strong written English communication.
Minimum 6 months of international chat or voice support experience.
Valuable customer-handling and problem-solving skills.
Basic computer knowledge and typing skills.
Ability to work in rotational shifts.