Desired Competencies (Technical/Behavioral Competency)

Must-Have
Candidate should be CCNA/CCNP certified
Excellent in Cisco Routing and Switching environment LAN & WAN
Troubleshooting skills for Cisco Setting in quick time (Nexus 5500/6500/4500 series,Cisco Enterprise routers 3900, 3800 & LAN switches 3700, 3500, 2900 series) and CAT OS
Knowledge of Wireless technology autonomous and lightweight.
Good Knowledge of tools, DNS/DHCP/HPOV NNMi
Knowledge of network sniffer for capturing logs (Wireshark/ Ethereal/ Solar-wind or any other equivalent)
Experienced in coordination with Telecoms/Service provider/Vendor coordination
Knowledge of cabling and various modules (Ethernet and Fiber) /Load balancer/F5/Cisco ACE preferable.
Excellent Communication skill

Positive-to-Have
ITIL certification

SN Responsibility of / Expectations from the Role

1

Network support from on-site, 24X7 support shift support

2





Provide support on day to day network incidents and issues.

3

Monitor the network and work with Network tools team for addition/deletion of the devices.

4

Support day to day changes and configurations in network infrastructure.

5

Manage and maintain the In office spares availability for network infrastructure.

6

Coordinates with Network Delivery team for ongoing projects and provides support from Operations.

7

Maintain the Network CMDB up to date.

8

Support day to day cable patching requests and update the TRAX.

9

Vendor Coordination with Telecoms, Service providers & OEMs in the event of any faults or hardware issues

10

Ensure all related process documents are up to date.

📌 Network Routing And Switching Bengaluru (India)
🏢 Tata Consultancy Services
📍 India