Job Responsibilities
Manage day-to-day insurance operations and ensure smooth process execution.
Handle insurance policy processing, documentation, endorsements, renewals, and related transactions.
Coordinate with customers, insurance companies, brokers, and internal teams.
Verify policy documents and ensure accuracy of insurance-related information.
Monitor pending cases and ensure timely closure within defined TAT.
Resolve operational issues and customer queries effectively.
Maintain accurate records, MIS, and daily/weekly operational reports.
Track policy renewals, claims, endorsements, and other insurance activities.
Ensure compliance with company policies, SOPs, and regulatory requirements.
Support the team in achieving operational targets and maintaining service quality.
Identify process gaps and suggest improvements to increase efficiency.
Guide and support junior team members whenever required.
Requirements
Graduate in any discipline; insurance/finance-related qualification will be an advantage.
2–5 years of experience in insurance operations or a related process.
Valuable knowledge of insurance products, policy processing, and documentation.
Solid communication and coordination skills.
Valuable working knowledge of MS Excel and MS Office.
Strong attention to detail and problem-solving ability.
Ability to manage multiple tasks and meet deadlines.
Good analytical and organizational skills.
Pay: ₹20,000.00 - ₹40,000.00 per month
Benefits
Paid sick time
Paid time off
Application Question(s):
Do you have experience in Health & Motors Insurance Operation?
How many yrs of experience do you have in Health & Motors Insurance Operation?
Are you immediate joiner ?