About the Company

PrintCraft seeks an experienced, results-oriented Operations Manager to oversee daily production, coordinate cross-functional teams, and manage client relationships. The ideal candidate will ensure a smooth workflow from initial client requirements through design, printing, quality checking, finishing, and final dispatch.

Key Responsibilities
Production Management: Oversee daily production activities and ensure timely completion of orders.
Workflow Coordination: Coordinate with Design, Production, Quality Control, Packaging, and Dispatch teams to maintain operational efficiency.
Client Relationship Management: Handle client inquiries, resolve escalations, and provide timely updates on order status and production milestones.
Quality Control: Ensure final products meet client specifications and approved designs before dispatch.
Team Leadership: Supervise teams, monitor performance, maintain accountability, and ensure adherence to deadlines.
Process Improvement: Identify operational bottlenecks, optimise resource allocation, and improve workflow tracking systems.
Order Management: Ensure accurate communication of client requirements,



design approvals, and material specifications to the production team.

Qualifications and Requirements
Bachelor's degree in Business Administration, Operations Management, or a related field.
Minimum 3 years of experience in operations management, production management, supervisory roles, or key account management.
Experience in the printing, packaging, or manufacturing industry will be highly preferred.
Excellent communication skills in Odia, Hindi, and English.
Robust leadership, team management, problem-solving, and client-handling skills.
Proficiency in MS Office, particularly Excel and Word, along with CRM software and order-tracking systems.

Pay: ₹20,000.00 - ₹25,000.00 per month

Advantages
Food provided
Paid sick time
Paid time off

Ability to commute/relocate
Brahmapur, Odisha: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Experience
Operations management: 2 years (Required)

Work Location: In person

📌 Operations Manager Brahmapur
🏢 PrintCraft
📍 Brahmapur