Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries.

Work Location -Bangalore

Key Responsibilities
Handle inbound and outbound calls from international customers.
Communicate fluently and professionally in English.
Understand customer concerns and provide appropriate solutions.
Resolve customer queries related to products, services, billing, or technical issues.
Maintain a polite, positive, and professional approach throughout every interaction.
Meet performance targets for call quality, customer satisfaction, and productivity.
Maintain accurate customer records and update information in the system.
Follow company policies, procedures, and quality standards.

Required Skills and Qualifications
Excellent verbal and written English communication skills.
Valuable listening, comprehension, and interpersonal skills.
Ability to handle customer queries confidently and professionally.
Strong problem-solving and customer-handling abilities.
Basic computer knowledge and typing skills.
Willingness to work in rotational shifts,



including night shifts.
Ability to work in a team-oriented and target-driven workplace.

Candidate Profile
Freshers and experienced candidates are welcome.
Candidates should be confident, enthusiastic, and customer oriented.
A degree is preferred, depending on company requirements.
Candidates must be comfortable communicating with international customers.

What We Offer
Attractive salary package.
Training and development opportunities.
Career growth in the customer service industry.
Supportive work setting.
Performance-based incentives, where applicable.

Interested candidates can apply now! Apply now to start your career in international customer support!
B.E ,B.Tech,B.Sc,Post-Graduation Fresher’s are not eligible
Please bring the original physical copy of any of your identification documents for verification.
Anyone who attended interview before 30 days are not eligible to attend walk-in.

Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

📌 International Voice Support Executive Bengaluru
🏢 Firstsource
📍 Bengaluru