Key ResponsibilitiesA. Hitachi Storage Administration
Administer and support Hitachi enterprise storage systems, including VSP series and other deployed Hitachi storage platforms.
Perform routine storage health checks and monitor array status, hardware components, controllers, disks, cache and ports.
Monitor storage capacity, pool utilization, LUN allocation and overall array performance.
Perform storage provisioning activities, including:
LUN/volume creation and allocation.
Host group and logical unit path configuration.
Storage mapping and masking.
Volume expansion and capacity allocation.
Storage reclamation and decommissioning as per approved procedures.
Perform configuration changes in accordance with approved change-management processes.
Monitor and investigate storage alerts, hardware faults and component failures.
Coordinate with Hitachi OEM support for hardware replacement, firmware issues and complex technical incidents.
Mandatory Technical Skills
Hands-on experience with Hitachi Vantara enterprise storage systems.
Knowledge of Hitachi VSP architecture and storage management interfaces such as Hitachi Ops Center and applicable management tools.
Robust understanding of SAN, Fibre Channel, WWPN, LUN, host groups, zoning and LUN masking.
Knowledge of RAID, storage pools, thin provisioning, snapshots and volume management.
Experience with storage provisioning and host connectivity troubleshooting.
Knowledge of multipathing technologies such as native Windows/Linux MPIO and VMware multipathing, as applicable.
Understanding of Windows/Linux server storage connectivity.
Basic knowledge of VMware vSphere storage integration.
Understanding of storage performance metrics, capacity planning and incident management.
Experience with ITSM tools and change-management processes.