Role Purpose Support airport terminal operations and ensure smooth passenger handling, on-time flight operations, and compliance with safety and security requirements.
Key Responsibilities
Assist passengers during check-in, boarding, arrivals, and baggage services.
Verify travel documents and provide customer support.
Coordinate with internal teams and airport stakeholders for smooth operations.
Support on-time departures and arrivals.
Adhere to airline, airport, safety, and security regulations.
Handle passenger queries and escalate issues when required.
Maintain operational records and reports.
Qualification & Experience
Graduate in any discipline.
Freshers
Key Competencies
Customer Service Orientation
Effective Communication
Teamwork & Collaboration
Attention to Detail
Problem Solving
Learning Agility
Working Conditions
Rotational shifts, including weekends and public holidays.
Airport operational setting requiring extended standing and walking.
📌 Officer T Ao&cs In The Role Of Terminal Services, Mumbai (India)
🏢 IndiGo (InterGlobe Aviation
📍 India
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