Job Title: Oracle Fusion SCM Functional Consultant

Experience Level: 4+ years

Location: Mumbai

Job Summary

We are looking for an Oracle Fusion SCM Functional Consultant to provide production support and continuous improvement services for an existing Oracle Fusion Cloud SCM implementation. The consultant will be responsible for resolving functional issues, handling service requests, managing enhancements, and ensuring smooth operation of SCM processes post-go-live.

Key Responsibilities
Provide day-to-day functional support for Oracle Fusion SCM modules (Inventory, Order Management, Procurement, Product Hub, Cost Management)
Log, triage, and resolve incidents/tickets within defined SLAs using ITSM tools (VManageIT)
Perform root cause analysis (RCA) for recurring issues and recommend permanent fixes
Handle minor enhancements, configuration changes, and change requests after handover (CRs)
Coordinate with Oracle Support (SRs) for product bugs, patches, and quarterly updates
Analyze impact of Oracle quarterly patches/updates on existing configurations and business processes
Support month-end/quarter-end/year-end SCM processing activities
Maintain functional documentation, SOPs, and knowledge base articles




Conduct regression testing after patches, updates, or configuration changes
Collaborate with technical teams for interface failures, data issues, and integration monitoring
Provide end-user support, training refreshers, and issue resolution guidance
Participate in on call rotational support as per support model

Required Skills & Qualifications
Bachelor's degree in Supply Chain, Business, Engineering, or related field
4+ years of experience in Oracle Fusion Cloud SCM support/implementation
Solid functional expertise in one or more: Inventory Management, Procurement, Order Management, Product Hub, Cost Management
Prior experience in an AMS/support role (not just implementation) is highly preferred
Hands-on experience with ticketing tools
Working knowledge of SLA management and incident/problem/change management processes
Understanding of FBDI for data corrections, if needed
Ability to read/interpret system logs and diagnose functional vs. technical issues
Valuable understanding of upstream/downstream integrations with Finance, HCM, or third-party systems

📌 Oracle Fusion Scm Functional Consultant Mumbai
🏢 Path Infotech
📍 Mumbai