Graduates and should be responsible for end-to-end handling of Voice/email/Chat process.
We require blended profiles for the agents.
The Candidate shall be graduates.
Excellent interpersonal, oral and written communications skills. Should be able to comprehend, create passages/ notes.
Excellent listening skills. Should have the ability to ask probing questions, empathize with customer.
Should have a very reliable resume/ work experience.
Typing speed of 30 words per min.
Should have the ability to adapt existing and learn recent updates quickly.
Should be open to working graveyard shifts.
📌 Order Processing Customer Experience Specialist In Gurugram
🏢 Sequential Tech
📍 Gurugram
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