Responsible for handling customer queries, tracking deliveries, coordinating with drivers and internal teams, resolving issues, and providing timely shipment updates to ensure customer satisfaction.
Key Roles & Responsibilities
Handle customer queries and provide timely updates.
Coordinate with customers, drivers, and internal teams.
Track deliveries and resolve customer issues.
Manage escalations and ensure timely resolution.
Maintain accurate reports and customer communication.
Qualifications and Skills
Graduate in any discipline.
Candidates with 1–2 years of experience can apply.
Basic knowledge of MS Excel and email.
Positive communication and coordination skills.
Ability to work in a quick-paced environment.
Willingness to work in rotational shifts, if required.
Pay: ₹18,000.00 - ₹30,000.00 per month
Advantages
Health insurance
Paid time off
Provident Fund
Ability to commute/relocate:
Ambattur, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
what is your last package
What is your expected package
Are you an immediate joiner
Education:
Bachelor's (Preferred)
Work Location: In person
📌 Junior Executive Command Centre Ambattur
🏢 VFRYT
📍 Ambattur
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