Manage and coordinate the end-to-end operational process for online university admissions.
Assist students with the application process, registration, document submission, and enrollment.
Verify student documents and ensure that all admission requirements are fulfilled.
Coordinate with universities and internal teams regarding admission confirmation, enrollment, and student-related queries.
Maintain and update student databases, admission records, and application status in Excel, CRM, or other management systems.
Track pending applications, missing documents, fee payments, and enrollment confirmations.
Follow up with students to ensure timely completion of admission formalities.
Resolve student queries related to admission status, course details,
university procedures, and documentation.
Prepare daily, weekly, and monthly operational reports.
Ensure accuracy of student information and proper maintenance of records.
Coordinate with the academic team for LMS access, student login credentials, study materials, and academic support.
Ensure that all operational activities are completed within the prescribed timelines and according to university guidelines.