Key Responsibilities
Oversee the complete partner onboarding process, including screening and conducting interviews to evaluate candidates and ensure a smooth onboarding experience.
Develop and maintain solid relationships with clients and partners, serving as their primary point of contact and ensuring a positive experience throughout the engagement.
Handle customer and partner queries through calls, chats, and emails, ensuring clear, skilled, and timely communication.
Assess customer and partner needs, address their concerns, and provide suitable solutions and guidance to ensure effective issue resolution.
Coordinate with relevant teams to escalate complex issues, track pending concerns, and ensure timely follow-ups until resolution.
Maintain accurate records of onboarding processes, customer interactions, issue resolutions, and operational updates while ensuring effective workflows and high-quality support.

About Company: Astrotalk is an online platform for astrology consultation. Users who want to talk to an astrologer may connect over a call or chat with them live and speak with them about anything. The subject could be anything from marriage or love life to career or health.

📌 Operations Executive Tamil In Noida
🏢 AstroTalk
📍 Noida