Key Responsibilities
Handle patient enquiries through phone calls, WhatsApp, and other communication channels.
Guide patients regarding doctor consultations, appointments, and hospital treatment processes.
Coordinate with doctors, nursing staff, and hospital departments for smooth patient care.
Explain hospital services, consultation procedures, and appointment processes to patients and their families.
Maintain patient enquiry records, appointments, and follow-up details.
Address patient concerns with empathy, professionalism, and confidentiality.
Ensure timely patient follow-ups and smooth coordination throughout the consultation and treatment process.

Eligibility
BAMS or BHMS qualification (Mandatory).
Minimum 2 years of experience in a hospital, healthcare facility, patient coordination, or patient counselling (Mandatory).




Valuable understanding of medical terminology and hospital procedures.
Experience in patient communication and hospital coordination preferred.
Candidates from Pune preferred.

Skills Required
Excellent communication and interpersonal skills.
Fluency in English, Hindi, and Marathi (Mandatory).
Solid patient-handling and coordination skills.
Basic computer knowledge and documentation skills.
Skilled attitude, empathy, and willingness to learn.
Ability to work efficiently in a quick-paced hospital environment.

Pay: ₹16,000.00 - ₹25,000.00 per month

Education
Bachelor's (Preferred)

Location
Market Yard, Pune, Maharashtra (Required)

Work Location: In person

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