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Responding to customer queries via call, chat, and Email.
Ensuring all agent KPI (Key performance indicators) are met, not limited to, CPH, AHT, NPS, CSAT Time on System, Quality scores.
Fluent speaking and writing ability in English.
Graduate.
At least 6 months of experience in the US international process is a must.
The age limit is not more than 35 years.
Comfortably with rotational night shifts is a must.
Basic knowledge of using computers.
📌 Process Executive Chennai (India)
🏢 Quinte Financial Technologies
📍 India
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