We are looking for a professional, well-organized, and patient-friendly individual to manage front desk operations and coordinate patient services at our healthcare facility. The candidate will be responsible for handling patient inquiries, appointments, registration, and day-to-day front office activities while ensuring a smooth and positive patient experience.
Key Responsibilities:
Welcome and assist patients and visitors professionally.
Handle incoming calls, patient inquiries, and appointment scheduling.
Manage patient registration, billing coordination, and documentation.
Coordinate with doctors, nursing staff, diagnostic departments, and other teams.
Guide patients regarding consultations, diagnostic tests, and procedures.
Maintain patient records and ensure accurate data entry.
Manage patient flow and minimize waiting time through effective coordination.
Handle patient concerns politely and escalate issues when required.
Support daily front office operations and maintain proper records.
Requirements:
Graduate in any discipline; healthcare or hospital management qualifications will be preferred.
Experience in reception, front office, patient coordination, or hospital operations is desirable.
Positive communication and interpersonal skills.
Basic computer knowledge and proficiency in MS Office.
Professional attitude, patience, and a patient-centric approach.
Freshers with positive communication skills may also apply.
Job Type: Full time Salary: As per experience and suitability