Key Responsibilities
Customer Engagement: Greet showroom walk-ins or handle field inquiries, understand buyer budgets and usage needs, and recommend matching models.
Product Demonstrations &
Test Rides:
Explain vehicle specifications, battery ranges (for EVs), safety features, and pricing, and guide customers through protected test rides.
Financing &
Insurance Assistance:
Coordinate with internal finance teams or banking partners to help customers secure auto loans, EMIs, and vehicle insurance.
Sales Closure &
Documentation:
Maintain client follow-ups, resolve delivery/service escalations, and gather referrals to build brand loyalty.
Reporting: Track daily/monthly sales leads,
customer visits, and conversion metrics in the dealership CRM or sales software.
Required Qualifications &
Skills
Experience: 0 to 3+ years in retail, automotive, or two-wheeler sales (freshers with positive communication are often accepted).
Education: Minimum high school diploma or a bachelors degree in a relevant field (depending on dealership tier).
Mandatory Requirements: A valid two-wheeler driving license and a personal vehicle are often required for field visits or test rides.
Soft Skills: Robust interpersonal, persuasion, and negotiation abilities, paired with basic computer or CRM literacy