We are seeking an experienced Service Manager to lead service operations, ensure customer satisfaction, and manage service teams effectively. The role involves overseeing service delivery, handling customer escalations, and improving service processes.
Key Responsibilities
Manage daily service operations and service team performance
Ensure timely and quality service delivery to customers
Handle customer complaints and service escalations
Plan and monitor service schedules and resources
Track service KPIs and prepare reports
Coordinate with sales, operations, and spare parts teams
Ensure compliance with company policies and safety standards
Requirements & Qualifications
Bachelor’s degree in Engineering / Management.
Minimum 1 year of experience in service operations or service management
Excellent customer handling and communication skills
Proficiency in MS Office and service management systems
Interested candidates can share their resume at-
[email protected]
Job Types: Full time, Permanent
Pay: ₹10,000.00 - ₹12,000.00 per month plus incentive based on target achievement
Job Type: Full time
Pay: ₹10,000.00 - ₹12,000.00 per month
Experience
total work: 1 year (Preferred)
Work Location: In person
📌 Service Advisor Rehabari (India)
🏢 Joyshree TVS
📍 India
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