Role & responsibilities
Monitor alerts generated by SOC and NOC tools.
Perform first-level analysis and ticket creation.
Escalate incidents based on defined procedures.
Monitor server, network, endpoint, and application health.
Support vulnerability remediation follow-up.
Maintain operational documentation and shift reports.
Participate in 24x7 monitoring activities.
Monitor and manage security and infrastructure alerts.
Perform incident triage, investigation, and escalation.
Coordinate with infrastructure, application, and security teams.
Conduct vulnerability assessments and remediation tracking.
Monitor network, server, cloud, and endpoint security events.
Prepare operational and security reports.
Support audits and compliance activities.
Perform root cause analysis for recurring incidents.