10+ years of experience in production operations / service management / technical operations / SRE-adjacent roles in enterprise systems.
Familiarity supporting a custom-built eCommerce platform in a distributed setting.
Robust technical understanding of Java microservices architecture, API management, Event streaming/messaging using Kafka, Azure Integration Services (Logic Apps / Service Bus / Event Grid / etc.), ESB concepts (routing, transformation, orchestration, canonical models).
Proven capability running:
Incident management (P1/P2), SWAT calls, stakeholder comms.
Problem management and driving RCAs to closure
SOP/runbook authoring and operational governance.
Solid understanding of observability and ops practices:
Logs/metrics/traces, alerting hygiene, dashboards, error budgets.
📌 Technical Service Manager Kochi
🏢 Litmus7
📍 Kochi
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.