Job highlights
Bachelor's degree with 2+ years in telecalling, telesales, or CRM and team handling experience
Manage inbound/outbound calls, lead follow-ups, team performance, CRM records, and coordinate sales operations

Job Title: Telecalling Manager Company: GoGreen Charging India Private Limited

Department: Sales & Customer Relations

Location: Chennai, Tamil Nadu

Experience: 25 Years

Employment Type: Full time

Qualification: Any Bachelor's Degree

We are looking for a result-oriented Telecalling Manager to manage customer enquiries, lead follow-ups, telecalling operations, and sales coordination. The candidate will be responsible for monitoring lead conversion, managing team performance, maintaining customer relationships, and achieving business targets.

Key Responsibilities
Manage inbound and outbound calling activities.
Handle customer enquiries and follow up on leads from various sources.
Monitor lead status, customer follow-ups, appointments, and conversions.
Manage and guide the telecalling team to achieve targets.
Coordinate with Sales, Operations,



and Service teams.
Maintain customer databases, call logs, and CRM records.
Prepare daily, weekly, and monthly performance reports.
Handle customer queries and ensure timely communication.

Required Skills
Excellent communication and interpersonal skills.
Telecalling, telesales, and lead management.
Team management and leadership skills.
Customer relationship management.
Sales coordination and target achievement.
MS Excel, Google Sheets, and CRM software.
Reporting and documentation skills.

Eligibility Criteria
Bachelor's degree in any discipline.
Minimum 2 years of relevant experience in telecalling, telesales, or customer relationship management.
Experience in team handling and target-based sales is preferred.
Solid follow-up, negotiation, and customer-handling skills.

Industry: EV Charging / Electric Vehicle Infrastructure Functional Area: Sales & Business Development

Role: Telecalling Manager

📌 Telecalling Team Lead Chennai
🏢 Gogreen Charging
📍 Chennai