Make outbound calls to customers for periodic vehicle servicing and maintenance reminders.
Inform customers about service due dates, service camps, offers, and special campaigns.
Schedule service appointments and coordinate with the service advisor and workshop team.
Make follow-up calls to customers after vehicle servicing to collect feedback and ensure satisfaction.
Handle customer queries, complaints, and service-related requests professionally.
Maintain accurate customer information, call records, and appointment details in the CRM or DMS system.
Follow up with customers who have not visited the service centre for a long time.
Inform customers about vehicle pickup and delivery facilities, where available.
Achieve daily and monthly calling, appointment, and customer follow-up targets.
Escalate customer complaints and unresolved issues to the concerned manager.

Pay: ₹10,000.00 - ₹32,000.00 per month

Work Location: In person

📌 Tele Caller Jamshedpur (India)
🏢 Balaji auto work pvt.ltd
📍 India