Job Responsibilities
Outbound Calling: Make calls to potential customers to introduce products.
Lead Generation: Identify potential customers and generate qualified leads through calling.
Customer Follow-up: Follow up with interested customers and maintain regular communication to convert leads into business opportunities.
Customer Query Handling: Answer customer queries, provide accurate information, and resolve basic concerns professionally.
Lead Management: Maintain records of calls, customer details, follow-ups, and lead status in the company’s database or CRM.
Sales Support: Assist the sales team by sharing qualified leads and coordinating with customers for further discussions.
Customer Relationship Management: Build positive relationships with customers through polite and skilled communication.
Reporting: Prepare daily calling reports and update the reporting manager on progress and results.
Qualified Conduct: Represent Starnea professionally and maintain a customer-focused approach in all interactions.