Qualifications
Must be open to work evenings, occasional weekends, and/or holidays.
Major in Accounting, Finance or Economics is a plus!
Excellent customer-facing and communication skills, both written and verbal.
Ability to accurately analyze and interpret data.
Exceptional organizational and time management skills.
Superior troubleshooting, resolution, and analysis skills.
Ability to perform complex tasks and prioritize multiple projects.
Previous experience in a high-volume call workplace and/or customer support role is a plus!
Experience with Salesforce.com (or other CRM systems), SaaS technology, MS Office, Python, SEQUEL software support is a plus!