Role Overview

The Telesales & Service Associate o sells paid memberships over phone to clients who are looking for matrimony alliances. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers.

Key Responsibilities
Responsible for making outbound calls and regular follow up on leads assigned.
Build a solid relationship / trust with customers by understanding the customer requirements and suggesting the

right product to the Customers.
Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters
Explaining the product features in detail and how to use the packages.
Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.
Address all the issues / grievances of customers and provide the right customer experience.
• Capture the insights from customer interactions and share it with the internal team.
• Strictly adhere to the process requirements

📌 Walk In Inside Sales Executive Bengaluru
🏢 Matrimony.com
📍 Bengaluru